I'm Mad As H...!! - Part 2

Let me tell you a little story:

On Wed, Feb 13, an estimate was made by Beaudry RV Body Shop for damage to a 5th Wheel from a tire blowout. “Might take up to 4 weeks to receive the parts”. Feb 19th, insurance co said to go ahead, call made to Beaudry authorizing ordering the parts. After 4 weeks, contact made with Beaudry weekly, “Are our parts in?”, “No, not yet”. Around Apr 1st, “let me check with parts, have them follow up”. No, not yet. Apr 8th, “being shipped Thursday (Apr 10), should take 3 or 4 days.” Apr 10, “parts shipped?”, “ETA Apr 17”.

Monday, Apr 14, “shipped on Apr 11, ETA still Apr 17”. This from Allen, parts person. Now comes the good part! Thursday, Apr 17, Allen: “Shipped the 11th, let me check with receiving”. “What about a tracking #?” “I’ll call HitchHiker and get it, check with trucking Co, and call you back.” An hour later, a call to HitchHiker Parts Dept., “Just talked with Allen, he wanted a tracking #. Parts were shipped Tues., Apr 15!” “Why 8 weeks from order date?” “Oh, these are stock parts, let me check. Jerry, we got the order from Allen on Apr 10!” Oops!

Another hour later, call from Allen at Beaudry, “Parts left OK City today, trucking co says can’t get them to Tucson before Mon.” “Let me talk to Mark. Mark, I’ve been LIED to, suggest you send the parts back when they arrive, and also return the check to Insurance Co. They have been told to stop payment on it. My trailer WILL NOT be in for service at Beaudry!”

Gee, I think my blood pressure is up a little. But, now we know, and are leaving for TX tomorrow. Will need to get repairs done sometime. May stop at the plant in KS, or wait and have them done in Michigan. Insurance adjuster says whatever works.

We have had a GREAT time in AZ, in spite of this little problem, but now are looking forward to seeing family in TX and MI. Sooo, ready or not, here we come!